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Free Airport Transfers (8am-5pm)

Free 24 Hour Roadside Assistance

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Unlimited Kilometres

All prices include GST & Standard Insurance. 


NZ             0800 296 879
AU             1800 827 015
UK             0808 234 4633
USA           1866 284 1346
GERMANY 0800 182 7574


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Travel Tips

About New Zealand

New Zealand Airports & Air Travel


New Zealand has a comprehensive network of international and domestic airports, with Auckland International Airport our largest and busiest airport. Wellington, Christchurch, Dunedin, Hamilton, Palmerston North and Queenstown also receive flights from other countries.

Domestic air travel is cheap and convenient, with Air New Zealand and Jetstar both offering low cost alternatives.

Yourway Car Rental operates a free shuttle bus service (during normal office hours - 8am to 5pm) for Auckland Airport Car Rentals and Christchurch Airport Car Rentals. (Links point to location pages)

Language & Culture


English is the common and everyday language of New Zealand, but having such a multi-cultural society you may hear many other languages spoken, including Maori, which is also an official language of New Zealand.

New Zealand’s unique and dynamic culture is strongly influenced by the indigenous Maori people and this is seen in the language, the arts, and even the accents of all New Zealanders. No visit to New Zealand would be complete without experiencing the culture, traditions or activities of the Maori people.

Affectionately known as Kiwi’s, New Zealanders love the outdoors, sports, and the arts, and these play a big part in daily life and conversation.

New Zealand's Climate


The north of New Zealand is subtropical and the south temperate, although there are times when you wouldn’t think so. The warmest months are December to March, while the coldest are June to August. In summer, the average maximum temperature ranges between 20-30ºC and in winter between 10-15ºC.

Check the latest weather conditions in New Zealand. (Link to Met Service or MetVUW)

While these temperatures are the norm, the weather in New Zealand can change unexpectedly as cold fronts or tropical cyclones quickly blow in. Because of this, you should be prepared for sudden changes in weather and temperature, particularly if you’re going hiking or doing other outdoor activities.

In summer a jacket and sweater should be included in your luggage in case the weather turns cooler or you visit higher altitudes. You can also expect some rain in places, so also include a light rainproof jacket or coat. If visiting between May and September it is winter, so pack warm winter garments and layer your clothing.

Dress is informal and relaxed on most occasions. Smart casual clothes are acceptable at most restaurants and night-spots. Men are generally not expected to wear suits and ties, except in a few of the top formal bars and restaurants in major cities.

Safety in New Zealand


New Zealand is one of the safest travel destinations in the world, with a relatively low crime rate, few endemic diseases and a first-class healthcare and accident compensation system. However, we recommend you observe the same precautions with your personal safety and your possessions as you would in any other country or at home.
  • In emergency situations phone 111 and ask for Police, Ambulance, or Fire.
  • Take copies of your important documents, e.g. passport and credit cards, and keep them separate from the originals.
  • Keep a record of the description and serial number of valuable items, e.g. digital cameras.
  • Avoid travelling alone and if possible, go places with someone you know and trust.
  • Be aware of your surroundings and belongings when walking and sightseeing.
  • When out at night, stay in places that are well lit and with other people. Don’t take short cuts through parks or alleyways. Take a taxi or get a ride with someone you know.
  • Drugs and more than moderate amounts of alcohol can lower your awareness and increase your vulnerability.
  • In a bar, avoid accepting drinks from strangers and don’t leave your drink unattended.
  • When using an ATM; always shield your PIN, withdraw small amounts, and use during the daytime, where possible.
  • Don’t carry large amounts of cash or expensive jewellery.
  • Keep valuable items close to your body.
  • The police recommend you don’t accept rides from people you don’t know.
  • While still relatively safe in New Zealand, we recommend you don’t hitchhike.
  • Always lock your vehicle and accommodation (including campervans) and secure all windows at night.
  • Carry a mobile phone and don’t hesitate to dial New Zealand’s emergency phone number if you feel unsafe or threatened - dial 111.  Mobile SIM cards and pre-paid credits can be purchased from Telecom NZ and Vodafone.
  • Carry a basic first-aid kit for use in emergencies.
  • The impact of freedom camping on the environment, as well as safety concerns, mean that we do not recommend freedom camping in New Zealand.


New Zealand Public Holidays


For tourist’s, public holidays can be an inconvenience since shops and banks close. School holidays are particularly busy travel periods, with fortnight long breaks in April, July, late September and an extended break from mid-December to early February, which coincides with the Christmas and New Year holidays. During these times you should book your car rental, accommodation and activities well in advance. Bear in mind this also applies to the winter season at the major ski resorts like Queenstown, Wanaka, Taupo and Ohakune.

National Holidays:
New Year1 - 2 January
Waitangi Day
6 February
Good FridayMovable Holiday
Easter MondayMovable Holiday
ANZAC Day25 April
Queen's Birthday1 June
Labour Day26 October
Christmas Day25 December
Boxing Day26 December

        

Time Zone & Daylight Saving


New Zealand is one of the first places in the world to see the new day, 12 hours ahead of Greenwich Mean Time (GMT). Each spring New Zealand moves to ‘daylight saving’, with clocks put forward one hour to GMT+13. Daylight saving begins on the last Sunday in September and ends on the first Sunday of the following April, when clocks are put back to GMT+12.

Money


New Zealand's unit of currency is the New Zealand dollar (NZ$). Coins have values of 10, 20 and 50 cents, $1 and $2; notes have values of $5, $10, $20, $50 and $100.

Due to the discontinuation of 1c, 2c and 5c pieces, purchases made in New Zealand are subject to "rounding" of amounts either up or down. The Reserve Bank believes most retailers are adopting the Swedish Rounding System. Under this system prices, ending in 1 to 4 cents will be rounded down and prices ending in 6 to 9 cents will be rounded up. For example, a purchase of $15.14 would be rounded down to $15.10, and a purchase of $15.16 would be rounded up to $15.20.

All goods and services are subject to a 12.5 percent Goods and Services Tax (GST) included in the displayed price. Visitors cannot claim this tax back; however when a supplier ships a major purchase to a visitor's home address the GST will not be charged.

There is no restriction on the amount of foreign currency that can be brought in or taken out of New Zealand. However, every person who carries more than NZ$10,000 in cash in or out of New Zealand is required to complete a Border Cash Report.

Foreign currency can easily be exchanged at banks, some hotels and Bureau de Change kiosks, which are found at international airports and most city centres.

All major credit cards can be used in New Zealand, while Travellers Cheques are accepted at hotels, banks and some stores.

Here is a general guide of what you can expect to pay in New Zealand for a few common items:

Approximate Prices
Hotel BreakfastNZ$10- $25
3 Course Dinner (not including wine)NZ$20 - $50
Lunch Snack / SandwichNZ$5 - $10
Cafe LunchNZ$10 - $25
International postcard stampNZ$1.50
Big Mac HamburgerNZ$5.50
CappuccinoNZ$3.50 - $4.50

                         
Tipping in New Zealand is not obligatory - even in restaurants and bars. However, tipping for good service or kindness is at the discretion of the visitor. Hotels and restaurants in New Zealand do not add service charges to their bills.